More than 20 years ago I worked for an Atari certified repair shop fixing Atari 400 & 800 computers and peripherals as well as 2600 and 5200 game stations. The owner made it clear to me that under no circumstances would we do any while-you-wait repairs no matter how urgent, no matter how much anyone pleaded. While he explained it, I didn't grok.

I finally understood when I violated this policy. It almost cost me my job.

x-posted to da brog, sans poll.